INTIGNIS has been using world Class Cookware for affordable price. INTIGNIS offer outstanding performance time after time. As we believe in giving you uncompromising quality, our product ranges come with the following guarantees.

The guarantee applies from the date of purchase for 10 Years of the original owner, whether a self-purchase or received as a gift.

The guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

To Claim under this guarantee firmly attach to the cookware your printed name, address and nature of the complaint, together with the name of the retailer if known.

Contact us before returning the item with proof of purchase, and our team will be happy to deal with any issues you have.

Email us .on :

All emails are answered Monday to Friday 9am, 5pm. Excluding bank holiday

  • Defective cookware will be repaired or, if repair is not possible, replaced free of charge with a similar product or one of equivalent value if the original product is no longer in production.
  • The following are excluded from guarantee :
  • Damage caused by normal tear and wear, accident misuse, abuse or commercial use.
  • Scratches, stains, discolouration, corrosion or damage from overheating, to the interior or exterior of the pan. This also includes the non-stick coating.
  • Consequential damage is expressly excluded from this guarantee.
  • A slight yellowing of the surface can occasionally happen after heating. This is completely harmless and does not affect the performance of the pan and is therefore excluded from guarantee
  • The guarantee does not affect your statutory rights.
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