Frequently Asked Questions

Yes, all our cookware’s are suitable for use on an induction hob. Just to remember to keep a low to medium heat, for durability and delicious results.
It is important not to overheat your INTIGNIS pans – this can cause food to stick. Always cook on a low to medium heat, whatever heat source your using. Make sure you build heat gradually too.
Unfortunately, not, while our pan is extremely solid durable for sorts of cooking tasks, the outer colour coating is made of glass. This means it can crack or chip if it dropped or knocked.

First up, try tightening the handle by gently turning the screw, if your struggling to tighten the handle unscrew it from the pan, then reassemble it.

If you are having problem with the smart handle series. Remove the handle and contact us may the handle need to be replaced which is cover by the guarantee.

If you have any question please do not hesitate to contact us on

Please see our guarantee page for more information.

Common queries answered

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